Waterhole Canyon Experience
FAQs
Waterhole Canyon Experience, LLC and Page, AZ operate on Mountain Standard Time (MST) year round. This is same time as Phoenix, AZ. Our current time is:
Wind: 3mph WNW
Humidity: 31%
Pressure: 30.01"Hg
UV index: 0
Don't see your question(s)? EMAIL using our CONTACT US Form or call us at 928-660-2031.
FREQUENTLY ASKED QUESTIONS
What is the difference between Tour #1, Tour #2, and Tour #3?
Tour #1 - Our hiking tour is our most popular tour. It is considered a regular hiking tour that allows guests to hike with a tour guide through Waterhole Canyon.
Tour #2 - Our photography tours are tours specially reserved for avid photographers wanting to take pictures of the canyon and/or landscape. Each photographer booked must have a camera and may bring a tripod, if they choose.
*Tag-along participants are allowed to tag along on a photography tour but they are simply there to accompany the photographer. No photography equipment is permitted for tag-alongs. Tag-alongs are not permitted to be models during a photography tour. This tour is strictly to photograph the canyon and the landscape.
Tour #3- Our specialty tours are media tours. Guests wanting to book a tour for engagement photos, photo shoots and/or video shoots must reserve a specialty tour. Commercial use permits must be filled out and approved by Lake Powell Tribal Parks and Recreations prior to the scheduled tour date.
What is your heat advisory policy?
During the summer season, we want to inform all guests that we implement a high temperature policy. We are located in Arizona and during the summer season we can reach triple digit weather. As a company, our guests' safety comes first therefore when the outside temperature reaches 95 degree Fahrenheit we close the canyon. All tour operations end.
What am I allowed to bring on the tour? What is NOT permitted on tour?
ALLOWED:
• Camera
• Cellphone
• Water
NOT PERMITTED:
• GoPros/Drones
• Selfie Sticks
• Bags of any kind
What is your cancellation policy?
We have a 48-hour cancellation policy. Cancellations must be made 48 hours before your scheduled tour date and time. If you DO NOT cancel 48 hours prior, a charge of $25 per person is made to the credit card on file.
Did I pay for my tour?
The credit card taken at the time of registering is a courtesy hold. No charges have been made before your arrival. Payment is made on arrival. Our tour prices include both the daily $8.00 Navajo Nation fee and all taxes. (Note: Prices are subject to change).
Is Waterhole Canyon a National Park?
Waterhole Canyon is located on the Navajo Nation and is considered a Tribal Park. National Park passes are NOT valid at this canyon location.
What is the check-in policy?
Please bring a copy of your confirmation email and your form of payment (cash or card) to the window during check-in. (Note: If you are on a photography tour, you will need to bring your camera and tripod to the window for equipment verification).
All customers must be checked in and paid for 15 minutes before their scheduled tour time.
Why must I sign a liability waiver?
All customers must read and sign a liability waiver before going on tour. WCE liability waiver informs all guests that we (WCE) are not responsible for any injuries, accidents, and thefts of personal property during your visit. The liability waiver shall serve as a release and assumption of risk for my heirs, personal representatives, executors, administrators, and for all members of my family.
Do I need a reservation?
We strongly recommend reservations throughout the year. While we do take walk-ins, the best way to guarantee a specific tour time is by making a reservation.
Can I go into the canyon by myself?
No, guests must first obtain a guide from a business permitted tour operator, such as ourselves. Guests will be transported to and from Waterhole Canyon by WCE tour guides. This regulation has been mandated by the Navajo Nation Parks and Recreation.
Where are you located?
We are located on Highway 89 Milepost 542. Due to our rural location, we do NOT have an exact address. If you have a smartphone (ie. an iPhone or an Android) then just type our company name, Waterhole Canyon Experience, into your maps and it will bring you to our location.
Is Waterhole Canyon crowded?
We do not experience large crowds compared to our competitors but during the holidays we do tend to get busy. We do however, try to keep our guest to guide ratio 10:1.
What is the temperature inside the canyon?
The temperature is usually five to ten degrees cooler, all year round in the canyons. Dress in layers to accommodate changing temperatures.
Are pets/service animals allowed on tour?
Due to the worldwide range of guests we serve, we do NOT allow any pets or service animals on tour. We use a van to transport our guests to the canyon site and our fleet is not equipped to transport pets or service animals. We do NOT offer any pet sitting service or leashing area for your pets/service animals. Please make prior arrangements for your pet/service animal before your tour reservation.
Inclement Weather
In the event of severe weather, WCE reserves the right to alter, modify or cancel any tour due to unsafe conditions. Any tours canceled by WCE will receive a 100% refund.
Are children allowed on tour?
Children 7 years and younger are NOT permitted on tour. ALL children MUST be 8 years or older to participate.
Are there amenities or facilities located at the canyon sites?
There are no amenities or facilities located at the canyon sites. The canyons are located in a rural area. All traveling resources can be found in Page, AZ approximately 15 minutes from our office location.
Do I need a special use/commercial use permit?
We are a business permitted company that strictly adheres to the Navajo Nation Parks and Recreation policies concerning any permit requirements. Please contact the Navajo Nation Parks and Recreation, Lake Powell Navajo Tribal Park at (928)645-0268 for any information, questions or concerns.
Respect For Land And Other Hikers
RULES & REGULATIONS
1. Stay with your tour guide at all times.
2. Follow all instructions provided by WCE and/or your Tour Guide.
3. There are NO amenities or facilities located at the canyon sites (ie. toilets, water fountains, benches).
4. NO bags of any kind are permitted on our regular tours.
5. Please read and sign WCE liability waiver.
6. Video recording is NOT permitted on tour (ie. GoPros/Drones are NOT allowed on tour).
7. NO smoking near or around the office/canyon.
8. NO alcohol near or around the office/canyon.
9. NO littering near or around the office/canyon.
10. Do NOT damage the canyon walls and/or their surrounding areas.
11. Children 7 years and younger are NOT permitted on the tour.
12. Photography equipment is only permitted on our Photo Tours (ie. monopods or tripods).
13. Please control your children.
14. Service animals/pets are NOT allowed on the tour.
15. WCE is a privately owned company and reserves the right to refuse service.
Regulations Continued
WCE has a NO BAG POLICY, meaning we DO NOT allow any type of bags on our tours. Bags include purses, wristlets, backpacks, water bags, fanny packs, camera bags, etc. If it is made out of material, contains a strap, handles with buttons or zippers, it is a bag and it is NOT permitted on tour.
Please understand that on all of our tours, only landscape photography is permitted. There is NO recording allowed of the canyon. This is a Navajo Nation policy, therefore, GoPros/Drones are NOT permitted on any of our tours. (Note: if you are caught recording the canyon, a $1,500 fine will be issued to all violators).
Waterhole Canyon Experience, LLC and the Navajo Nation are NOT responsible for any injuries, accidents, or theft of personal property during your visit. All customers must read and sign a liability waiver acknowledging that they are taking this tour at their own risk.
Distance between us and
MAJOR CITIES
Page, AZ:
11 min (7.2 mi) via S Lake Powell Blvd and US-89
Las Vegas, NV:
4 h 28 min (277.4 mi) via I-15 N and US-89 S
Phoenix, AZ
4 h 11 min (271.3 mi) via I-17 N and US-89 N
Albuquerque, NM
6 h 12 min (387.5 mi) via I-40 W and AZ-264 W
Salt Lake City, UT
5 h 59 min (386.3 mi) via I-15 S and US-89 S